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Frequently Asked Questions

  • Travel agent, travel advisor, or travel consultant? Which one is it?
    The term "travel agent" often implies a more transactional relationship with clients, often focused on selling pre-packaged travel products. In contrast, "travel advisor" or "travel consultant" conveys a more personalized, service-oriented approach, with a focus on building long-term relationships, building trust, and providing tailored advice and support. As the travel industry has become more complex and travelers seek more unique and exclusive experiences, the role of the travel advisor/consultant has become increasingly important in helping clients navigate these complexities and craft customized itineraries. This is why you should always work with your trusted travel advisor! However, you may still see all three terms used to describe a travel professional.
  • Do you book last-minute travel/bookings? doesn't hurt to ask! Sometimes I may be able to accommodate this type of request and feel confident in providing my best service possible. Other times I may not be able to afford the time and attention that you and this type of request requires, so out of respect for you and your time, I may decline.
  • Will You Book My Reward Stay or Frequent Flyer Miles and Points?
    Unfortunately, this is a service I am unable to provide. Most likely you will have to book with the travel vendor directly.
  • Can you tell me more about travel insurance?
    I can tell you that the US Department of State recommends purchasing a travelers insurance policy. You can read more by clicking here. I can provide you with general information that is provided to me by the insurance brokers and agencies AND I can put you in touch with someone that will answer your detailed questions*. I am not a licensed insurance agent or broker. *Detailed questions regarding the travel insurance policy must be directed to the insurance agency providing the policy.
  • Are there still COVID-19 restrictions in other countries?
    Information can be found on the US Department of State's website here.
  • What happens when Jess goes out of town?
    Surprise! I travel too. I want to ensure that my clients are aware of my travel plans as far in advance as possible. I will put a note in my email signature if I have a planned vacation or business travel. If I am unavailable during my travels, I will make arrangements with clients it directly affects. Rest assured, I have partnerships with amazing people and I prefer to choose suppliers that have a 24/7 line directly to them if I am unable to assist.
  • Who processes the charges to my credit card?
    Your credit card is most often times processed through the travel vendor(s) or supplier(s) we have agreed upon in your approved proposal. You may see charges associated with the name Cruises and Tours Unlimited or Outside Agents on your statement or invoice. Please do not be alarmed. They are one of the top leaders in the travel industry that I have had the great opportunity to partner with them.
  • Will you create our travel budget for me/us?
    In a short answer, no. Let me explain a little more; I am happy to provide you with a list of general categories and sub categories that you would find in a thorough travel budget. Since each traveler I work with is unique and will have their own itinerary unique to their needs, there is no "stock price" for vacations. I can book you public ground transportation or a private limo; I can book you in Economy class air or charter your own private jet. There is no right or wrong way to vacation, because it's all about you, your desires, and what you are willing to invest in your trip. Therefore, each budget is as unique as the traveler! Here are the general categories as an outline for your budget: (Download available below.) Please feel free to download this table and use it for yourself. When your budget is set,
  • I travel with a service dog. Can Jess help with that?
    Absolutely I can! First, let me say, I am not a licensed attorney and my statements are not to be taken as legal advice. NOW.... At one point in my career, I worked for an organization that trained and certified service dogs with their military veteran companion. I have a lot of first-hand knowledge and can direct you to credible resources that can help you understand your rights whether you are a veteran or not. Service Animal Final Rule issued from the Office of the Secretary of the US Department of Transportation 2 December 2020. Service Animal Final Rule FAQs U.S. DOT form attesting to the animal’s health, behavior, and training U.S. DOT form attesting that the animal can either not relieve itself or can relieve itself in a sanitary manner, if the animal will be on a flight that is 8 or more hours America's Vet Dogs has some information. I'm not aware of how often it is updated.
  • USDOT Aviation Consumer Protection Agency
  • Safe Traveler Enrollment Program (STEP)
    Smart Traveler Enrollment Program
  • What is an international driver's permit and do I need one?
    An international driver's permit (IDP) is your identification information into 10 different languages that is valid in 150 countries worldwide, according to AAA. Read more on the US Department of State website about IDPs.
  • Cruise Ship Travel Tips
    Cruise Ship Travel Tips from the US Department of State. PDF Cruise Ship Travel Tips from the US Department of State Website
  • LGBTQ+ Travelers Information
    LGBTQ+ Travelers Info from the US Department of State
  • Travelers with Disabilities
    Travelers with disabilities info from the US Department of State
  • TSA
  • Currency and Exchange Calculator
    Currency and Exchange Calculator
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